🛒 Sooqcart.com – Frequently Asked Questions (FAQ)

 

1. What type of website is Sooqcart.com?

Sooqcart.com is an online e-commerce platform where you can easily order a wide range of products—including home appliances, fashion items, gadgets, and daily-use essentials.

 

 

 

2. How can I place an order?

 

• Select your desired product
• Click on “Add to Cart”
• Go to the Checkout page and fill in your shipping details
• Choose a payment method and confirm your order

 

 

 

3. Can I modify my order after confirming it?

Yes, if you contact our customer support within 1 hour of placing the order, you may be able to make changes.

 

 

4. How long does delivery take?

Usually, your order will be delivered within 3–5 business days. However, delivery time may vary depending on your location.

 

 

5. Can I use Cash on Delivery (COD) for my purchase?

Yes, Sooqcart.com offers Cash on Delivery (COD) in selected areas.

 

 

6. What should I do if there is a problem with the product?

If there’s any issue with the product, please contact our support team within 3 days of receiving it. We’ll begin a replacement or refund process.

7. How can I contact customer support?

 

 

• 📞 Phone: +966-0503042645
• 📧 Email: Humayunabdulhameed@mail.com
• 💬 Live Chat: Click the chat icon at the bottom-right corner of the website

8. What payment methods are supported by Sooqcart?

 

 

 

 

We support the following payment methods:

• Cash on Delivery (COD)
• Credit/Debit Cards
• STC Pay
• Apple Pay

9. How can I track my order?

Once your order is confirmed, a tracking ID will be provided. You can use it to check your order status on the “Track Order” page.

10. Does Sooqcart offer discounts or promotions?

 

 

Yes! We regularly offer discounts and special deals on various products. Follow our homepage and social media channels to stay updated.